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Case Study
Mass Communication at the Touch of a Button
MPX offers the ability to broadcast a voice message to a targeted group or mass distribution list. For Portland Symphony Orchestra, the decision to cancel an event due to weather conditions comes just hours before the event. MPX queued a cancellation message and stood by for the decision to cancel. Their customers appreciated the proactive notice of cancellation and the box office was able to turn information seeking calls into actionable calls to exchange tickets, saving them significant time.
