MPX works tirelessly to become an extension of your operations, building solutions that streamline and improve processes so that your teams can focus on your customers and other priorities. We automate workflows wherever possible to eliminate inefficient processes and bottlenecks.
The consultative approach we take on all projects enables us to evaluate and consider potential solutions that will save you time and money.
We consider quality to be of paramount importance, accurately managing the details in everything that we do. This results in peace of mind for our clients.
During implementation and enhancement projects, our Project Management team can take the lead and lessen the burden on your resources, ensuring that details, deadlines, and resources are well managed.
Every client is assigned a primary and backup Client Account Manager who handles everything from day-to-day job management to auditing, billing and support. This means that you’re never contacting a queue of customer service personnel who may be unfamiliar with your project or program.
Your team can confidently rely on their assigned Client Account Manager to handle requests and questions quickly, respond knowledgeably, and maintain accountability for assuring that those requests and issues are followed through to complete resolution.
“Their willingness to make this a priority project and design creative solutions was amazing.”