Your customer’s experience with your brand and specifically with your website can determine their satisfaction and loyalty. In today’s technology-driven culture, it is no longer enough to just have a website. Your site should function the way your customers want to do business with you, on and off hours, on mobile, desktop, or when calling. MPX creates custom web portals designed for your customer, making it easy and enjoyable to do business with you.
While MPX portals are easy to use and look modern, it is essential that customer portals also make operations more efficient. We collaborate with our clients to integrate with existing back office systems to build efficient processes that ensure a positive user experience for both customers and staff.
No matter the industry, it has become clear that customers are busy and want to interact with companies on their terms. We understand this and therefore build all our web applications with responsive technology to ensure optimized use and viewing from any device, any time. Additionally, MPX ensures that portals are developed with the highest security standards, such as PCI Level 1 certification, SSAE 16 Type II certification, and HIPAA compliance, all of which MPX has achieved and maintains on a regular basis.
"MPX has never once said 'NO' to a question we ask of them. They have not missed anything and are very diligent."