Healthcare & Insurance

 
 

Enhanced Billing Experience

Patients often praise their medical care, while feeling frustrated by the billing and insurance experience. Billing statements, explanation of benefits, web presence, payment options and personalized service matter more than ever. We partner with you to improve those moments of truth and how your patients and members experience your organization, and we do so while reducing operating costs.

  • Inbound phone traffic and document clarity are related. Our solutions significantly improve both.
  • Clarity of benefits, payments, charges, insurance status, and what is due. It sounds simple, yet it takes the right technology infrastructure, the programming expertise, the industry knowledge from both ends of the healthcare and insurance continuum, and leadership to make your priorities our priorities.
  • ID card and Welcome packages that answer questions, establish a positive relationship
  • Automated, efficient print fulfillment so member inquiries are addressed with unmatched professionalism and speed

“I can’t say enough about the staff – their service is above the call of duty. They help us create and maintain our patient and member experience."

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eDocuments & Payments

Online solutions, securely and smartly designed, to empower and inspire the self-serve evolution.


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Critical Documents

With customers calling and seeing you less, the design and utility of your recurring communications are how you show your customers what they mean to you.

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Data Services

Data is powerful when thoughtfully rendered into something that the recipient values and looks forward to receiving.


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Fulfillment Services

Combining business sense, common sense and data management excellence result in elegant fulfillment solutions that users and management alike are thrilled to use.

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