Retail Energy Blog


How Consumers Are Reshaping the Propane Industry and Why It Presents a Great Opportunity

5/6/2019 - Tim Cole

New consumers (and we all fit this category) are brutal. They want high quality service at low prices, they want to be catered to, and they want to be in control. They demand ease of doing business and would rather engage online than use a telephone. Self service is an expectation not an option while snail mail is becoming nostalgic.
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Emphasizing Customer Experience Over Internal Gains

4/11/2019 - Jacob Roberson

Only a short time ago, businesses had the attention of customers; today, customers have the attention of businesses.
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Building Better Connections Between Your Customers and Your Fuel Business

2/11/2019 - Jacob Roberson

The Customer Portal, despite having been in the fuel industry for well over a decade, is still underutilized. In many ways, the entire concept is often misunderstood.
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"Finally, an Online Portal that will wow your fuel customers... and your team!"

Retail Energy Portals


Energy Best Practices

  • Back office integration
  • Budget statement redesigns
  • Integrated messaging & inserts
  • Full service customer portal
  • Quick-turn implementation

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eDocuments & Payments

Online solutions, securely and smartly designed, to empower and inspire the self-serve evolution.



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Critical Documents

With customers calling and seeing you less, the design and utility of your recurring communications are how you show your customers what they mean to you.


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Retail Energy Portals

Modern customers want portals that allow them to interact with you online and off-hours. Our industry-leading, intelligently-designed retail energy portals build loyalty among customers and significantly reduce strain on business operations.

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Fulfillment Services

Combining business sense, common sense and data management excellence result in elegant fulfillment solutions that users and management alike are thrilled to use.


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