Why Choose MPX

MPX excels in the development and implementation of world-class business processes that enable our clients to reallocate their financial and human resources more efficiently.

MPX has the expertise, technology and resources required to effectively and efficiently develop and manage critical document services such as customer billing processes, fulfillment services such as online supplies ordering portals, and highly complex data processing services.

Our dedicated program management teams provide an unmatched level of customer service and program expertise.

  • We are flexible – having the ability to bend and adapt to best serve client needs.
  • We are problem solvers – taking the time to understand a challenge and creatively find a solution that will save money and improve processes.
  • We are critical – providing services that are essential to our clients’ cash flow, reputation, call volume, and employee satisfaction.
  • We are responsive – listening, taking swift and thoughtful action to make quick decisions that get things done efficiently.
  • We list, plan, test, test again, execute, question, and explore better alternatives.

Every client program is managed by a team of Client Account Managers who are accountable for everything from daily incoming file transfers to on-time delivery and billing. Every process is documented in detail so that every client has access to knowledgeable team members who can step in at any time.

MPX fosters an environment of collaboration and teamwork to do what is right for the client, due in small part because it is a salary-based organization that focuses on what the client needs, not what can generate the highest commission rates. 

MPX welcomes you to come to our state-of-the-art facility for a tour and discussion about how MPX can help you streamline operations and save money.

  • "Very responsive, conscientious, and proactive with follow-up. They'll stick with it until it's resolved."
  • "Their service is the reason why we work with them. They are responsive, willing to offer suggestions, and help us get a better price. They take the extra step."
  • "They have a consultative approach, are passionate about the quality of their work, and extremely responsive."
  • "I can't say enough about the staff – their service is above the call of duty. They help us create and maintain our public relations standards."
  • "They take pride in their work."
  • "Flawless implementation moving from [our previous vendor] to MPX. Nice job."
  • "We like the personal relationship, they get to know our needs."
  • "MPX has a genuine interest and desire to listen and understand our needs and identify the best approach."